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The Market For Solutions
Mike Sasson

Public relations executives say companies should be wary of solutions, but they don't write off the word entirely. Charles Epstein of Backbone Inc., a Boca Raton public relations firm, said "Solutions in and of itself is not a terrible word. It suggests that we're listening to you and trying to custom-tailor a solution to your problem." But a company must be specific about what kinds of solutions it provides."

"Employer solutions' has so many meanings its ceases to have any meaning at all," Epstein said.